support

General · 5 replies · 1262 views · 7 followers

Joseph Satyarthi Bergman

over 6 years ago

Friends,

I purchased the App about a week ago. My Credit Card is current. I wasn't charged a $1. or the rest of the yearly rate. The App stopped working this morning Pacific Time after working for a week. I tried paying again but my CC was not accepted. Please help.

Joseph Bergman

Jordan

over 6 years ago

Hi Joseph,

We're sorry to hear that you've been having difficulty accessing Breathing Room! We never want that for our members.

It looks like there some issues charging your credit card when the free trial expired. We'd recommend reaching out to our partners at Vimeo if you're still having difficulty signing-up (they manage the check-out process and can help sort this out for you). Here's the link to use:

https://www.breathingroom.com/contact/support

We'll also send you an email just to make sure you received this. We apologize for the inconvenience and we look forward to meditating with you again soon!

Gratefully,
Breathing Room

ANA MARIA FERREIRA DOURADO

over 6 years ago

Boa noite! Não estou conseguindo cancelar minha assinatura pelo Google. Noventa por cento das meditações estão em inglês (língua que não domino) e eu não sabia disso, já que somos obrigados a que fazer a assinatura para depois saber como funciona.
Preciso de ajuda, por favor!

Daiga Jurensone

about 6 years ago

Dear support. One night I couldn’t sleep I wanted to listen to the Chant meditation but it won’t start. How can I get access to that one? Thank you
Daiga

Monika Eggen

about 6 years ago

Dear support, i have a question about the soul sink and the counting. I am somehow confused.
I start with my thumb and indexfinger on my left hand. I move along to the smallest finger, then i start the same again. So i do this twice then i have 8 countings. Meanwhile my right hand lyes still on my lap in the position thumb and indexfinger.
Is this correct?
Thank you so much for a answer so my mind can settle.. :))
Love monika

Ernesto Javier

about 6 years ago

Namaste Monika, in Soul Sync you have to do what you are doing with your right hand (the counting), with the left hand at the same time.
Both hands do the same at the same time, in unitity.
Hope it is clearer now.
Best wishes, Ernesto.

Monika Eggen

about 6 years ago

namasté ernesto, thank you so much - you are an angel :) now i can practice better with a much calmer mind :))) love monika

Randall J

over 5 years ago

Namste,

1 - Is there a way to choose a language so only that language appears in searches? For example, if I search Mystic Practice, the results appear for all different languages on the site/app. The FAQ has a set of instructions to change the language but I haven't been able to discover that via the instructions and it appears that this setting changes the language for the site and doesn't hide the meditations for the other languages.

2 - Is there a way to sort "my list"? Would be great to sort "my list" and let it run with auto play.

Thank You!
Randall